While setting up your camera for the first time, you probably change the default password. When you reset the camera, you should provide the default password which is: 8888. if this still not work contact our technical team through live chat or mail us to firstname.lastname@example.org
To see how to reset your WB-237 Charger hidden camera, please click here to watch the reset video.
Your camera can go completely discrete by turning OFF the LED Light. To see how to do this you can watch this tutorial video (Click Here to watch the video).
If you are monitoring your hidden camera from your phone via an internet connection, you need to have a good understanding of how network does work. Any internet connection issue will impact the connection between your phone’s BVCAM app and the camera itself. If there are some lags in the live videos, you may need to choose a different resolution.
In case you want to test whether a connection instability issue is due to the hidden camera or internet connection, you can switch to a faster network, or try to connect to your camera at a different time range. If for different networks you still have the same issue, please contact us our technical team at email@example.com.
In order to set up or connect to the hidden camera in P2P mode, you need to be able to see the camera’s SSID ( as per below picture)
under your smartphone/tablet setting. If you can’t no longer see this long code, you need to reset your camera.